Privacy Policy

🔒 Privacy Policy

Effective Date: [Insert Date]

Welcome to riverglenholidayhome.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website to browse or book a stay at Riverglen Holiday Home.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and any other details you provide during the booking process.

  • Payment Information: Limited billing details processed securely through trusted third-party payment gateways.

  • Usage Data: IP address, browser type, operating system, pages visited, and other analytics for website performance and improvement.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To confirm and manage your bookings.

  • To contact you regarding your stay or respond to your inquiries.

  • To improve our website’s functionality and user experience.

  • To send promotional or service-related emails (you can opt out anytime).

  • To comply with legal obligations and secure our services.

3. Data Security

We take reasonable precautions to protect your personal data. All sensitive information is encrypted during transmission using SSL (Secure Socket Layer) technology. Payment details are processed through secure, PCI-compliant third-party gateways.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers involved in processing bookings or payments.

  • Legal authorities, if required to comply with applicable laws or respond to lawful requests.

5. Cookies

Our website uses cookies to enhance user experience and analyze traffic. Cookies help us understand user preferences and tailor content accordingly. You may disable cookies through your browser settings, though some features may not function optimally.

6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at booking@riverglenholidayhome.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, travel resources). We are not responsible for the privacy practices of those sites. Please review their policies separately.

8. Policy Updates

This policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website after such updates constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: booking@riverglenholidayhome.com
📞 Phone: +91 91371 88832